Social Media in Family
An user research project that aims to find ways to enhance the care relationship between parent and teens regarding to social media usage.
Duration
10 weeks
Role
UI/UX designer
UX researcher
Tools
Figma
Adobe Illustrator
Team
Jingzhou Ma
Steve Wu
Stephanie Chou
Ava Maciulewski
Project Overview
Summary
This class project, assigned by Audrey Desjardin (University of Washington Interaction Design professor), focuses on user research skills and information analysis.
My Part
Facilitated team progress with regular checkpoints and synchronized updates.
Interviewed three pairs of participants.
Organized and conducted design coding to interview transcripts and insights.
Comes up with 4 Ideas for the design concepts.
Designed the final booklet of the overall process.
Challenge
Large quantity of Participants: Each group need to find at least eight participants and conduct interviews within two weeks.
Large quantity of Data: Because of large participants number, the data from research is Excessive. This creates intense workload and difficulties analyzing and organizing insights with the transcripts.
The Problem Background
With the rise of social media in all of our everyday lives, our team wanted to explore the question of how Social media is inserted into our relationship with people.
In particular, we recalled back in high school that some of our friends had parents who tracked where they were and what they were doing. we noticed that this mediative parental behavior was also applicable to social media, and thus prompted our exploration.
Final Deliverable
Our final deliverable is a full user research work book, containing secondary research, participants, ideation process, and design concepts for social media in between parent-teen care relationship.
Process
Week 1-2
Secondary Research
Preliminary Research
Problem Analysis
Week 3-6
Primary Research
Participants Recruitment
Semi-structured Interview
Data analysis
Insight analysis
Week 6-7
Ideation
Brainstorming
Concept Proposal
Week 7-8
Follow-up Interview
Feedback Session
Week 6
Optimization
Refinement
Research
Social media mediation is a complex yet well documented topic, which was a great starting point for our preliminary research. This eventually informed our decision to focus on
the tensions that arise between parents and teens.
Secondary Research
While we’re no stranger to social media, researching academic articles about social media mediation gave us a strong foundation to build upon. Here are some key findings:
Secondary Research
While we’re no stranger to social media, researching academic articles about social media mediation gave us a strong foundation to build upon. Here are some key findings:
Research Insights
SAFETY
Parents worry about how teens use the internet, such as the digital footprint they leave or how they may encounter problematic content.
IDENTITY
Technology such as social media encourages teens to explore their sense of identity and form social relationships.
CONNECTION
Talking about social media may strengthen family connections, promote openness in discussions, and provide a secure space for teens to develop their own autonomy.
REBELLIOUS
Under restrictive mediation method where parents limit teens’ usage, teens tend to behave rebelliously, including hiding their phone during the night for more secret usage.
Research problem
What tensions exist between the parents’ care-driven mediation and teens’ personal autonomy of social media?
Primary Research
After defining the research problem from secondary research, our team starts to recruit participants and conduct interviews.
Primary Research
After defining the research problem from secondary research, our team starts to recruit participants and conduct interviews.
Interview Insights
From our data, we established that parental mediation methods ranged from strict mediation to more active mediation and guidance.
We also found that older teens would generally have less mediation than younger teens, though this is still dependent on the parent’s mediation style.
Design Principle + Ideation
After interview with 9 pairs of parent and teens, our team comes up with 3 core design principles and started ideating on potential design concepts.
8 Selected
Out of the twenty initicial ideas, our team ultimately selected 8 to present to our participants in a follow-up interview.
8 Selected
Out of the twenty initicial ideas, our team ultimately selected 8 to present to our participants in a follow-up interview.
Feedback Session
Our team conducted a 45-minute follow-up interview with our participants to present our proposed design concept and gather their feedback.
Above is our team's final deliverable booklet about our process and design concepts about social media in-between parent-teen care relationship.
Conclusion
What I learned?
First off, good research always takes more time than you have. We had questions that came up after our participatory sessions that we wish we could go back and ask, and the analysis process can’t be rushed. In an ideal world, we would be able to do all of this, but part of the process was understanding how to work with what we have and move forward.
Throughout our research period, we learned to set our own assumptions aside (ex: the answer to our question likely leans a certain way), and let our participant’s experiences guide us.
Lastly, we gained a newfound appreciation for designing speculatively—designing towards a solution should not be the only goal, and there is immense value in designing to explore.
If I had more time...
While we were thorough in crafting our field study guide, it would’ve been beneficial to take more time in flushing out our interview questions to gain insights on participants mediation methods, family dynamic.
Similarly, we wish we could’ve gotten more feedback for our final concepts as well as structuring the session better.
Finally, within data collection, we would’ve liked develop our cultural probe to improve its effectivity.
Social Media in Family
An user research project that aims to find ways to enhance the care relationship between parent and teens regarding to social media usage.
Duration
10 weeks
Role
UI/UX designer
UX researcher
Tools
Figma
Adobe Illustrator
Team
Jingzhou Ma
Steve Wu
Stephanie Chou
Ava Maciulewski
Project Overview
Summary
This class project, assigned by Audrey Desjardin (University of Washington Interaction Design professor), focuses on user research skills and information analysis.
My Part
Facilitated team progress with regular checkpoints and synchronized updates.
Interviewed three pairs of participants.
Organized and conducted design coding to interview transcripts and insights.
Comes up with 4 Ideas for the design concepts.
Designed the final booklet of the overall process.
Challenge
Large quantity of Participants: Each group need to find at least eight participants and conduct interviews within two weeks.
Large quantity of Data: Because of large participants number, the data from research is Excessive. This creates intense workload and difficulties analyzing and organizing insights with the transcripts.
The Problem Background
With the rise of social media in all of our everyday lives, our team wanted to explore the question of how Social media is inserted into our relationship with people.
In particular, we recalled back in high school that some of our friends had parents who tracked where they were and what they were doing. we noticed that this mediative parental behavior was also applicable to social media, and thus prompted our exploration.
Final Deliverable
Our final deliverable is a full user research work book, containing secondary research, participants, ideation process, and design concepts for social media in between parent-teen care relationship.
Process
Week 1-2
Secondary Research
Preliminary Research
Problem Analysis
Week 3-6
Primary Research
Participants Recruitment
Semi-structured Interview
Data analysis
Insight analysis
Week 6-7
Ideation
Brainstorming
Concept Proposal
Week 7-8
Follow-up Interview
Feedback Session
Week 6
Optimization
Refinement
Research
Social media mediation is a complex yet well documented topic, which was a great starting point for our preliminary research. This eventually informed our decision to focus on
the tensions that arise between parents and teens.
Secondary Research
While we’re no stranger to social media, researching academic articles about social media mediation gave us a strong foundation to build upon. Here are some key findings:
Research Insights
SAFETY
Parents worry about how teens use the internet, such as the digital footprint they leave or how they may encounter problematic content.
IDENTITY
Technology such as social media encourages teens to explore their sense of identity and form social relationships.
CONNECTION
Talking about social media may strengthen family connections, promote openness in discussions, and provide a secure space for teens to develop their own autonomy.
REBELLIOUS
Under restrictive mediation method where parents limit teens’ usage, teens tend to behave rebelliously, including hiding their phone during the night for more secret usage.
Research problem
What tensions exist between the parents’ care-driven mediation and teens’ personal autonomy of social media?
Primary Research
After defining the research problem from secondary research, our team starts to recruit participants and conduct interviews.
Interview Insights
From our data, we established that parental mediation methods ranged from strict mediation to more active mediation and guidance.
We also found that older teens would generally have less mediation than younger teens, though this is still dependent on the parent’s mediation style.
Design Principle + Ideation
After interview with 9 pairs of parent and teens, our team comes up with 3 core design principles and started ideating on potential design concepts.
8 Selected
Out of the twenty initicial ideas, our team ultimately selected 8 to present to our participants in a follow-up interview.
Feedback Session
Our team conducted a 45-minute follow-up interview with our participants to present our proposed design concept and gather their feedback.
Above is our team's final deliverable booklet about our process and design concepts about social media in-between parent-teen care relationship.
Conclusion
What I learned?
First off, good research always takes more time than you have. We had questions that came up after our participatory sessions that we wish we could go back and ask, and the analysis process can’t be rushed. In an ideal world, we would be able to do all of this, but part of the process was understanding how to work with what we have and move forward.
Throughout our research period, we learned to set our own assumptions aside (ex: the answer to our question likely leans a certain way), and let our participant’s experiences guide us.
Lastly, we gained a newfound appreciation for designing speculatively—designing towards a solution should not be the only goal, and there is immense value in designing to explore.
If I had more time...
While we were thorough in crafting our field study guide, it would’ve been beneficial to take more time in flushing out our interview questions to gain insights on participants mediation methods, family dynamic.
Similarly, we wish we could’ve gotten more feedback for our final concepts as well as structuring the session better.
Finally, within data collection, we would’ve liked develop our cultural probe to improve its effectivity.
Social Media in Family
An user research project that aims to find ways to enhance the care relationship between parent and teens regarding to social media usage.
Duration
10 weeks
Role
UI/UX designer
UX researcher
Tools
Figma
Adobe Illustrator
Team
Jingzhou Ma
Steve Wu
Stephanie Chou
Ava Maciulewski
Project Overview
Summary
This class project, assigned by Audrey Desjardin (University of Washington Interaction Design professor), focuses on user research skills and information analysis.
My Part
Facilitated team progress with regular checkpoints and synchronized updates.
Interviewed three pairs of participants.
Organized and conducted design coding to interview transcripts and insights.
Comes up with 4 Ideas for the design concepts.
Designed the final booklet of the overall process.
Challenge
Large quantity of Participants: Each group need to find at least eight participants and conduct interviews within two weeks.
Large quantity of Data: Because of large participants number, the data from research is Excessive. This creates intense workload and difficulties analyzing and organizing insights with the transcripts.
The Problem Background
With the rise of social media in all of our everyday lives, our team wanted to explore the question of how Social media is inserted into our relationship with people.
In particular, we recalled back in high school that some of our friends had parents who tracked where they were and what they were doing. we noticed that this mediative parental behavior was also applicable to social media, and thus prompted our exploration.
Final Deliverable
Our final deliverable is a full user research work book, containing secondary research, participants, ideation process, and design concepts for social media in between parent-teen care relationship.
Process
Week 1-2
Secondary Research
Preliminary Research
Problem Analysis
Week 3-6
Primary Research
Participants Recruitment
Semi-structured Interview
Data analysis
Insight analysis
Week 6-7
Ideation
Brainstorming
Concept Proposal
Week 7-8
Follow-up Interview
Feedback Session
Week 6
Optimization
Refinement
Research
Social media mediation is a complex yet well documented topic, which was a great starting point for our preliminary research. This eventually informed our decision to focus on
the tensions that arise between parents and teens.
Secondary Research
While we’re no stranger to social media, researching academic articles about social media mediation gave us a strong foundation to build upon. Here are some key findings:
Research Insights
SAFETY
Parents worry about how teens use the internet, such as the digital footprint they leave or how they may encounter problematic content.
IDENTITY
Technology such as social media encourages teens to explore their sense of identity and form social relationships.
CONNECTION
Talking about social media may strengthen family connections, promote openness in discussions, and provide a secure space for teens to develop their own autonomy.
REBELLIOUS
Under restrictive mediation method where parents limit teens’ usage, teens tend to behave rebelliously, including hiding their phone during the night for more secret usage.
Research problem
What tensions exist between the parents’ care-driven mediation and teens’ personal autonomy of social media?
Primary Research
After defining the research problem from secondary research, our team starts to recruit participants and conduct interviews.
Interview Insights
From our data, we established that parental mediation methods ranged from strict mediation to more active mediation and guidance.
We also found that older teens would generally have less mediation than younger teens, though this is still dependent on the parent’s mediation style.
Design Principle + Ideation
After interview with 9 pairs of parent and teens, our team comes up with 3 core design principles and started ideating on potential design concepts.
8 Selected
Out of the twenty initicial ideas, our team ultimately selected 8 to present to our participants in a follow-up interview.
Feedback Session
Our team conducted a 45-minute follow-up interview with our participants to present our proposed design concept and gather their feedback.
Above is our team's final deliverable booklet about our process and design concepts about social media in-between parent-teen care relationship.
Conclusion
What I learned?
First off, good research always takes more time than you have. We had questions that came up after our participatory sessions that we wish we could go back and ask, and the analysis process can’t be rushed. In an ideal world, we would be able to do all of this, but part of the process was understanding how to work with what we have and move forward.
Throughout our research period, we learned to set our own assumptions aside (ex: the answer to our question likely leans a certain way), and let our participant’s experiences guide us.
Lastly, we gained a newfound appreciation for designing speculatively—designing towards a solution should not be the only goal, and there is immense value in designing to explore.
If I had more time...
While we were thorough in crafting our field study guide, it would’ve been beneficial to take more time in flushing out our interview questions to gain insights on participants mediation methods, family dynamic.
Similarly, we wish we could’ve gotten more feedback for our final concepts as well as structuring the session better.
Finally, within data collection, we would’ve liked develop our cultural probe to improve its effectivity.